Hello and welcome to ed dolls website! :)

Please read the following information before purchase: 


  • Currently we accept PayPal only. We can receive payments from personal PayPal accounts only. We cannot accept payments from business PayPal accounts.
  • Prices are listed in USD.
  • Sales are final.


  • Ears & dears dolls are created, sewn and shipped from Moscow, Russia. 
  • Regular international shipping rate is 15 USD for international tracked air mail. 
  • I make my best to ship your order within 2 - 3 business days.
  • Tracking information will be provided via email (you will receive an automatic letter from PayPal) once I ship your order.Please contact me if you didn't get the letter and I will be happy to provide you the tracking info.
  • International delivery time varies by country; usually it takes 10-14 days for the orders to be delivered to the US and Europe. It may take longer during holiday seasons. Please allow 3-4 weeks for your orders to be delivered . I always track your orders and keep you updated. Please feel free to contact me and I'll be happy to answer your questions.
  • For Australia delivery time is 3-5 weeks. Shipments to Australia cannot be tracked.
  • I track all orders on daily basis.
  • You can always ask for express delivery with delivery company. Just write on ears.and.dears@gmail.com BEFORE the purchase so that we could talk through the details and confirm the extra shipping cost
  • Ed dolls are not responsible for any lost items while in international transit. I cannot refund for items lost in the mail.
  • Each doll in ears & dears shop is made by my own hands and is one of a kind and unique.
  • You are purchasing the actual item shown. 
  • Sales are final, no returns and refunds 
  • Colours may slightly differ due to monitor settings. You can always e-mail me for extra photos or check   @ears.and.dears page on Instagram.
  • Ears & dears dolls are not intended for children under the age of 3 for safety reasons. Please note, that embroidery on ears & dears dolls usually is delicate and must be treated gently.
  • By purchasing you agree with ears & dears store terms and conditions.


  • To clean dolls please use a damp cloth only. All items should be washed and cared for by hand. Machine wash at your own risk.

  • Custom orders for dolls are currently closed
  • If you have any questions about ears & dears dolls or want to make a custom order of knits, please, contact me via ears.and.dears@gmail.com or send a direct message on Instagram   @ears.and.dears
  • If your doll needs mending please contact me and I will be glad to help you.
Thank you! <3